Service terms & refunds

Updated September 7, 2026

What you purchase

A reel campaign includes a short vertical clip, placement on the selected Facebook page and a first comment linking to the specified YouTube video. A written article campaign is a separate product: an article on the website disclosed in your preview, with its associated Facebook page post. The quote and preview define your specific deliverables.

Approval and payment

Requesting and reviewing a preview does not require payment. Reel campaigns need publisher approval before checkout. By paying, you approve the displayed asset, caption, destination and quoted price. Prices are in USD; a saved campaign quote is not changed by later price updates. Publication may involve processing and publisher review; no specific view count, subscriber increase, click count or search indexing is guaranteed.

Your content

You must own or have permission to use and authorize promotion of the submitted video, including its music, footage and other material. You authorize Featured.video, its processing providers and the selected publisher to prepare and distribute the approved campaign. Publishers may decline unsuitable campaigns before payment. Placements are paid promotion and may be labelled as sponsored.

Corrections, cancellation and refunds

Request corrections before approving and paying. For a paid campaign that has not been published, contact support promptly to request cancellation; it may no longer be possible to stop work already submitted for publication. If an agreed placement cannot be delivered, contact support to arrange delivery, an agreed replacement or a refund for the undelivered portion. Delivered placements are not refundable solely because reach, clicks or subscriber growth were below expectations. Refunds are reviewed and processed by the team through the payment provider. This policy does not limit rights that cannot be excluded.

Publisher terms

Only enroll pages you are authorized to manage. Your connection authorizes the platform to publish campaigns you approve after the creator pays. You set a placement fee and see the exact earnings for each campaign before accepting it. New fee or revenue-share settings do not change existing campaign quotes. You must maintain access, review the approved content, ensure the promised YouTube link is present, and notify the team if a placement becomes unavailable. Pausing enrollment stops new requests; existing paid commitments remain your responsibility.

Publisher earnings become payable after all campaign deliverables are confirmed. Payouts are handled manually and recorded in the publisher workspace; Facebook authorization does not enable automatic bank transfers. Contact the team to arrange payout details. Refunds, disputed transactions and delivery issues may require payout reconciliation.

Support

Contact Featured.video for delivery, account or payment questions.